Hello everyone, this is tess , partner of Mio(Anya) on this account.
I am very sorry that this happened to you with your YCH. I know that Anya had a VERY rough year, a very strong depression so she couldn't even make her come to her PC sometimes(shehas massive panic attacks). Im not finding excuses for her, I just want you to not hate her: sometimes it just happens to people all of a sudden.
Personally I can neither refund your money ( because I dont have any, I was never commissioned Mio's YCH) nor draw your YCH ( actually I can, but I don't have any of Anya's drawing skill), but I'm willing to help both you and Anya, so you can contact me through notes on my main acc or here (because I have no access to their YCH account)
Please in your note (or here in comments) link me YCH, references or the sum of refund you want to get if you dont want YCH anymore, I am very sorry that this happened to both of sides again.
Best regards, Tess